Our Privacy Policy
Learn how we handle your personal information and ensure your privacy and data security on our platform.
Last Updated on January, 25, 2025
Information We Collect
We collect the following information to provide and improve our services:
Personal Information: Name, email, phone number, and billing details.
Project Data: Files, assets, requirements, and technical specifications necessary for project completion.
Usage Information: Interaction data with our website and services to optimize functionality and user experience.
How We Use Your Information
Service Delivery: To design, develop, and deliver your projects efficiently.
Subscription Management: To manage your monthly or annual subscriptions, including billing and project limits.
Communication: To keep you updated on project progress, respond to inquiries, and send service updates.
Post-Launch Support: To provide ongoing assistance for 3 months after project delivery
Ownership and Confidentiality
You retain full ownership of all deliverables created by OptixStudio.
All data, assets, and intellectual property shared with us are treated with the highest level of confidentiality.
Our team members adhere to strict NDAs, ensuring your information remains private and secure.
Data Security
We employ state-of-the-art encryption and security measures to protect your data.
Only authorized personnel working on your projects have access to your
information.
Regular audits are conducted to ensure compliance with security standards.
Data Sharing
Your data will never be shared, sold, or disclosed, except in the following cases:
Service Providers: Trusted partners used for hosting, payment processing, or essential tools.
Legal Requirements: When compliance with legal obligations is necessary.
Subscription Data
Your subscription data, including active projects and limits, is used solely for managing your plan.
Subscriptions are flexible, and you can modify, upgrade, or cancel them without hidden charges
Data Retention
Project files and data are retained for 6 months after project completion for support purposes.
After this period, all data is securely deleted unless you request otherwise.
Your Rights
Access & Updates: You can request access to or updates of your personal or project data.
Opt-Out: You may opt out of receiving non-essential communications.
Data Deletion: You can request the permanent deletion of your data at any time.
Cookies and Analytics
We use cookies to improve website performance and enhance user experience.
You can manage cookie preferences or disable tracking via your browser settings.
Contact Us
For any questions, concerns, or requests regarding our Privacy Policy, please contact us: